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DEALING WITH CHANGE

Are you experiencing pain or feelings of lack in your life due to something that has caused emotional or financial changes or perhaps a broken or dysfunctional relationship or illness? Perhaps you have changed jobs recently or lost a job?

Someone once said “The only constant is change…”

We all have to deal with change throughout our lives. Sometimes the change is predictable, but sometimes unpredictable change happens, which throws us totally off-balance. Caro Handley said that there are four types of change we can expect to face at some point in our lives:

Change we expect and want (like a new job)
Change we expect but don't want (like having major surgery)
Change we don't expect but want (like winning the sweepstakes)
Change we don't expect and don't want (like sudden illness or death)

CREATE CHANGE

Create experiences you want instead of suffering through experiences you don’t want… Change would serve you much better if you planned it. Decide upfront what you want and write it down. Don’t forget to also write down your reasons for wanting the change. This will help you to embrace it.

ACCEPTANCE

Accept that you will have to give something up in order to create a new experience in your life. For instance, if you decide to get married, you give up your single life happily (good change), but if you decide to start your own business, you give up your monthly salary feeling very insecure (bad or unpleasant change).

Achievers almost always embrace change because to them it indicates growth. Even change for the worse can be turned into a growth experience for an achiever, because they look at how the change can serve them. I know someone who was retrenched a year ago. He was devastated because he has a young family and he had to face the fact that the chances of him being employed again were slim due to our Black Economic Empowerment policies. He made a decision to become an entrepreneur and started his business with very little capital - but a whole lot of guts. His income has more than doubled!

Also accept that even the smallest of change will have an impact on you, whether you have chosen the change or not. Changing your routine; a new computer; a new image; a new job - all change has an effect on your psyche. Don’t fret over it, find support and embrace it.

SUPPORT

Find someone who will support you during this period of change. Having a mentor or a coach for guidance will change the way you see and do things. Choose a mentor who has experienced the same change as the one you’re planning or are forced into. Remember your family and friends are invaluable sources of support. Talking to them about the changes in your life will help to put things in perspective and it will help you to gain clarity on a whole new vision for your future.

Caro Handley says the trouble with change is that it has a cluster effect. One change often seems to be followed by several more and it can feel as though your whole world is changing. Here’s her guide for coping with change as easily as possible:

Expect a reaction
People often say: “I don’t know why it’s affected me so much” and criticise themselves for crying, laughing, or feeling moody. All these, and every other emotion are normal in the face of change – any change.

Let yourself grieve
Change, no matter how good it is, means loss. When something in your life changes you lose the old way of being or the old set of circumstances. And loss means grief and nostalgia.

Go with the flow
Resist and be rigid in the face of change and it will be a lot more painful. The secret is to be flexible and you can ride it out more easily. Think of yourself like a boat in a storm. Turn against the waves and they’ll crush you, go with them and they’ll carry you home.

Hang on to the familiar
If the change is big then keep up many familiar things as you can – and remind yourself of how much in your life isn’t changing. Stick to your usual routines, see people you normally see, and reassure yourself that not everything has to change just because some things have.

Get support
Don’t try to cope alone or keep your feelings to yourself. Talk about it, have a hug, a laugh, a cup of tea and a bit of reassurance. Being brave doesn’t always mean managing alone. It may mean finding the courage to ask for help.

Divide it up
When possible divide bigger changes into smaller steps. For instance, a house move, a wedding or a divorce involves several stages. When you feel overwhelmed by the enormity of the change, concentrate on the step you’ve reached, rather than the bigger picture.

Find the good in it
Some changes feel awful – death, illness, financial loss and many others can feel like the end of the world. Sometimes you have to look very hard to find the blessing in such changes, but there always is one. It’s through change that we grow wiser and stronger and learn to make better decisions.

Know that it will end
All change comes to an end when the new circumstances are in place and become familiar to you. Every change, no matter how big, will end and you’ll return to a feeling of normality. Keep this in mind when you feel as though you’re in the middle of a bumpy ride.

BY ELSABÉ MANNING

SOME OF OUR WORKSHOPS
TEAM RE-BUILDING

Elsabé Manning facilitates Team Re-Building workshops with great success. Rebuilding a team entails uncovering and resolving team issues and overcoming obstacles and healing broken relationships. This workshop is the beginning of lasting, trusting, respectful relationships. The entire team commits to pull together with clearly defined common vision, goals and objectives.

What constitutes a team? How do you recognise and create one? Frequently people misconstrue a group of people for a team. A group is simply that – a group of people. A team on the other hand is defined as a group of individuals assembled and organised, formally or informally, to work together to achieve some shared objective. A real team is a group of committed individuals working together towards clearly defined goals, and a common vision, in an atmosphere of mutual trust, truth, care and support for each other and a willingness to take specific action.

This workshop is the beginning of a journey to create an environment that promotes diversity and encourage personal style. Together the team will explore ideas to help each other on that journey. An atmosphere of mutual trust and respect will encourage serious introspection and discussion around issues.

OUTCOMES

A deep new awareness of self and willingness to remain in integrity with others
Team issues uncovered and respectfully dealt with
Clear expectations
Commitment from everyone to support each other
Commitment regarding deliverables
Team integrity
Deeper understanding and empathy for others
Team cohesion
Team Mission aligned with organisation's Mission
Team goals and objectives aligned with the organisation's goals and objectives
Transparency
Collaboration
Trust, respect and loyalty for each other and the organisation
Better communication, including improved feedback
More effective leadership

For more information click here or contact Elsabe Manning
on 011 648 8969 or 084 371 9105. You may also
email her at elsabe@successfactory.co.za.

Contactable references available.
 

PROFESSIONALISM IN THE WORKPLACE WORKSHOPS

Most organisations demand that their staff behave professionally at all times, but they do not offer any explanation of what that means, and staff do not readily admit their ignorance because they are 'supposed' to know what professionalism means. We simply assume that everyone knows how to conduct themselves in every situation. In addition many of us expect western manners and etiquette from all South Africans, leaving no room for error and totally disregarding African - and other - cultures.

A new, more professional mindset will help to create staff loyalty which will influence the way business is conducted; customer service is delivered and as a result, the bottom line.

Your professionalism is judged by others through the following - and other - behaviours and competencies, all of which are dealt with in detail in our workshops:

image
business etiquette
telephone and e-etiquette
manners
communication - verbal, non-verbal (body language) and written
relationships
competence
responsibility and accountability
trustworthiness, empathy and compassion
respectfulness
emotional maturity

(Extracts from "Up The Corporate Ladder - Professionalism in The Workplace" written by Elsabé Manning –
available in all bookstores.)

Contactable references available.
 

PERFORMANCE EXCELLENCE WORKSHOPS

My workshops will develop high performance behaviours in individuals and teams in your organisation and align personal, team and organisational goals and objectives, thereby increasing staff loyalty, productivity and profits.

Managers will be better equipped to manage and lead staff due to clear and concise Key Performance Areas (K.P.A.’s) for every job and commitment from staff to improve productivity. Obstacles are removed and ‘enhancers’ are put in place to ensure the success of every K.P.A. of every job.

Contactable references available.

COST OF SUCCESS FACTORY’S WORKSHOPS: R15 000 for a maximum of 15 participants.
 

COACHING

Coaching is a partnership between a coach and an individual or team that supports the achievement of extraordinary results, based on goals set by the individual or team. Through the process of coaching, individuals focus on the skills and actions needed to successfully produce their personally relevant results.

The individual or team chooses the focus of conversation, while the coach listens and contributes observations and questions as well as concepts and principles which can assist in generating possibilities and identifying actions. Through the coaching process the clarity that is needed to support the most effective actions is achieved. Coaching accelerates the individual's or team’s progress by providing greater focus and awareness of possibilities leading to more effective choices. Coaching concentrates on where individuals are now and what they are willing to do to get where they want to be in the future.

Results are a matter of the individual's or team’s intentions, choices and actions, supported by the coach's efforts and application of coaching skills, approaches, methods and tools.

For more information please go to www.successfactory.co.za or contact Elsabé at elsabe@successfactory.co.za.

Contactable references available.
 

Elsabé Manning is a Life, Executive and Business Coach. If you need direction with your business, career, finances, home, relationships, health, social, cultural, ethical and spiritual life, contact her at the following telephone numbers or e-mail address.

Tel 011 648 8969 or 084 371 9105
Fax 0880116488969 (please dial the entire number)
www.successfactory.co.za
elsabe@successfactory.co.za

If you have any comments or questions please contact her on elsabe@successfactory.co.za

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Service SETA Accreditation
Services Seta
Accreditation
SETQAA
Decision Number 2075
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COMENSA Membership
Number
J00147_MEMT_SF
Green Pepper Award - 2004
The Greenpepper Enterprise Award is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities for the people of South Africa.
The Mijima Award - 2006
Success Factory won
The 2006 Mijima Award!
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Contact Information
Elsabé Manning
Executive Coach
Success Factory
Tel: 011 648 8969
Cell: 084 371 9105
Fax: 0880116488969

www.successfactory.co.za
elsabe@successfactory.co.za

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