SUCCESS FACTORY COACH-ON-DEMAND

Success Factory’s Coach-On-Demand was established purely to make a difference in people’s lives. ANYONE who needs a quick, real-time answer to a confidential work-related, personal or subject-specific question can contact us at coach@successfactory.co.za.

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CONSEQUENTIAL THINKING

“Do as you wish and experience the result of that…” Anon

Consequential thinking is pro-active behaviour which stems from emotional intelligence – it is about considering the consequences of our thoughts, feelings and actions before acting. It allows us to make choices and decisions that will produce the best possible outcomes and results. Far too often our need for instant gratification leads to thoughts like: “I’ll cross that bridge when I get there...” In other words, “I want what I want… and I want it now - I’ll deal with the consequences later.” We need to learn to delay gratification when the consequences are undesirable and / or painful.

We make countless unconscious decisions every day. What we should eat; what we should wear; what we should watch on television etc. Those decisions are made unconsciously based on our patterns, habits and our personal priorities. Our choices shape who we are. In order to ‘live’ integrity, we need to consider the cost and benefits of all our actions and align our actions with our intentions.

Not only do we have the intelligence to process and manipulate ideas, but we also we have the intelligence to understand and use our emotions. The scientific definition of emotional intelligence is recognising, understanding and managing our emotions.

Emotional intelligence is the capacity to get the best possible results from our relationships with our self and with others. It is a deep awareness of the following:

Self-awareness - understanding how we function;

Self-management - choosing our thoughts, feelings, and actions;

Self-direction - using empathy and principled decision-making to increase wisdom and to create a more compassionate, healthy world.

Understanding Your Emotions

Learn to recognise your own emotions at increasing levels of detail. If you can identify the emotion you are feeling you will be better equipped to respond appropriately to it. The eight primary emotions are fear, joy, acceptance, anger, sorrow, disgust, surprise and anticipation. We need to begin to understand the causes and effects of our emotions. It also helps us understand our own behaviour - the interaction of thought, feeling and action.

Manage Your Emotions

Instead of suppressing feelings like anger, joy or fear we need to slow down our reactions to them so that we have time to choose productive responses and decisions. There is a school of thought that suggests that emotions make us less effective. This is not true. What makes us less effective is being emotional when we choose responses because when we are emotional we are controlled by the emotion instead of being in control of it - by managing it. Our feelings are very important because they provide the insight we need in order to make our decisions. Managing our emotions means that we engage both heart and mind in order to choose productive solutions.

Your Motivation Or Reward For Making Good Choices

We take action when it feels right to do so. We need to find our motivation or reward within ourselves - otherwise we become dependent on feedback from others and our own motivation or reward for taking certain action can easily be forgotten. When we find our validation within ourselves we create inner-strength and the power to continuously grow and to become and remain true to ourselves.

Start Recognising Your Own Behavioural Patterns

The human brain follows patterns. (Neural pathways) Stimulus are responses that motivate or encourage [us to repeat the behaviour until it becomes habitual] the neural pathways to become bigger and stronger and it grows from being a narrow road to a highway and the highway eventually becomes a six-lane expressway. Once a habitual pattern is well established it requires extraordinary measures or intervention to change the established habit. The patterns include thinking, feeling and acting in a continuous cycle. Throughout our lives we learn how to cope; how to get our needs met and how to survive. These strategies (learnt coping mechanisms and habits) reinforce one another and we develop a complex structure of beliefs to support the validity of these behaviours. This system of patterns often serves us well but it also leads us to unconsciously sabotage ourselves.

What self-defeating habits do you have?

Become And Remain Optimistic

How bright or worthwhile is your future? Our perceptions of the future determine our views about the present. Optimistic thinking immediately enhances our lives.

Become More Empathic

Empathy is the ability to recognise and respond to the emotions of others and to feel their pain. Start listening to others with your heart!

Pursue Your Dreams And Goals

Through pursuing our dreams and goals and daily acts of human kindness, we validate ourselves by creating a profound legacy. Our personal priorities and goals shape our daily and long-term choices by giving us direction.

BY ELSABÉ MANNING

SOME OF OUR WORKSHOPS
TEAM RE-BUILDING

Elsabé Manning facilitates Team Re-Building workshops with great success. Rebuilding a team entails uncovering and resolving team issues and overcoming obstacles and healing broken relationships. This workshop is the beginning of lasting, trusting, respectful relationships. The entire team commits to pull together with clearly defined common vision, goals and objectives.

What constitutes a team? How do you recognise and create one? Frequently people misconstrue a group of people for a team. A group is simply that – a group of people. A team on the other hand is defined as a group of individuals assembled and organised, formally or informally, to work together to achieve some shared objective. A real team is a group of committed individuals working together towards clearly defined goals, and a common vision, in an atmosphere of mutual trust, truth, care and support for each other and a willingness to take specific action.

This workshop is the beginning of a journey to create an environment that promotes diversity and encourage personal style. Together the team will explore ideas to help each other on that journey. An atmosphere of mutual trust and respect will encourage serious introspection and discussion around issues.

OUTCOMES

A deep new awareness of self and willingness to remain in integrity with others
Team issues uncovered and respectfully dealt with
Clear expectations
Commitment from everyone to support each other
Commitment regarding deliverables
Team integrity
Deeper understanding and empathy for others
Team cohesion
Team Mission aligned with organisation's Mission
Team goals and objectives aligned with the organisation's goals and objectives
Transparency
Collaboration
Trust, respect and loyalty for each other and the organisation
Better communication, including improved feedback
More effective leadership

For more information click here or contact Elsabe Manning
on 011 648 8969 or 084 371 9105. You may also
email her at elsabe@successfactory.co.za.

Contactable references available.
 

PROFESSIONALISM IN THE WORKPLACE WORKSHOPS

Most organisations demand that their staff behave professionally at all times, but they do not offer any explanation of what that means, and staff do not readily admit their ignorance because they are 'supposed' to know what professionalism means. We simply assume that everyone knows how to conduct themselves in every situation. In addition many of us expect western manners and etiquette from all South Africans, leaving no room for error and totally disregarding African - and other - cultures.

A new, more professional mindset will help to create staff loyalty which will influence the way business is conducted; customer service is delivered and as a result, the bottom line.

Your professionalism is judged by others through the following - and other - behaviours and competencies, all of which are dealt with in detail in our workshops:

image
business etiquette
telephone and e-etiquette
manners
communication - verbal, non-verbal (body language) and written
relationships
competence
responsibility and accountability
trustworthiness, empathy and compassion
respectfulness
emotional maturity

(Extracts from "Up The Corporate Ladder - Professionalism in The Workplace" written by Elsabé Manning –
available in all bookstores.)

Contactable references available.
 

PERFORMANCE EXCELLENCE WORKSHOPS

My workshops will develop high performance behaviours in individuals and teams in your organisation and align personal, team and organisational goals and objectives, thereby increasing staff loyalty, productivity and profits.

Managers will be better equipped to manage and lead staff due to clear and concise Key Performance Areas (K.P.A.’s) for every job and commitment from staff to improve productivity. Obstacles are removed and ‘enhancers’ are put in place to ensure the success of every K.P.A. of every job.

Contactable references available.

COST OF SUCCESS FACTORY’S WORKSHOPS: R15 000 for a maximum of 15 participants.
 

COACHING

Coaching is a partnership between a coach and an individual or team that supports the achievement of extraordinary results, based on goals set by the individual or team. Through the process of coaching, individuals focus on the skills and actions needed to successfully produce their personally relevant results.

The individual or team chooses the focus of conversation, while the coach listens and contributes observations and questions as well as concepts and principles which can assist in generating possibilities and identifying actions. Through the coaching process the clarity that is needed to support the most effective actions is achieved. Coaching accelerates the individual's or team’s progress by providing greater focus and awareness of possibilities leading to more effective choices. Coaching concentrates on where individuals are now and what they are willing to do to get where they want to be in the future.

Results are a matter of the individual's or team’s intentions, choices and actions, supported by the coach's efforts and application of coaching skills, approaches, methods and tools.

For more information please go to www.successfactory.co.za or contact Elsabé at elsabe@successfactory.co.za.

Contactable references available.
 

Elsabé Manning is a Life, Executive and Business Coach. If you need direction with your business, career, finances, home, relationships, health, social, cultural, ethical and spiritual life, contact her at the following telephone numbers or e-mail address.

Tel 011 648 8969 or 084 371 9105
Fax 0880116488969 (please dial the entire number)
www.successfactory.co.za
elsabe@successfactory.co.za

If you have any comments or questions please contact her on elsabe@successfactory.co.za

Accreditation
Service SETA Accreditation
Services Seta
Accreditation
SETQAA
Decision Number 2075
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COMENSA Membership
Number
J00147_MEMT_SF
Green Pepper Award - 2004
The Greenpepper Enterprise Award is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities for the people of South Africa.
The Mijima Award - 2006
Success Factory won
The 2006 Mijima Award!
Up the corporate ladder - Book
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Contact Information
Elsabé Manning
Executive Coach
Success Factory
Tel: 011 648 8969
Cell: 084 371 9105
Fax: 0880116488969

www.successfactory.co.za
elsabe@successfactory.co.za

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