SUCCESS FACTORY COACH-ON-DEMAND

Success Factory’s Coach-On-Demand was established purely to make a difference in people’s lives. ANYONE who needs a quick, real-time answer to a confidential work-related, personal or subject-specific question can contact us at coach@successfactory.co.za.

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TEAMS

ARE YOU LOOKING FOR A TEAM BUILDING OR TEAM RE-BUILDING FOR YOUR TEAM?

Elsabé Manning facilitates Team Re-Building workshops with great success. Rebuilding a team entails uncovering and resolving team issues; overcoming obstacles and healing broken relationships. This workshop is the beginning of lasting, trusting, respectful relationships. The entire team commits to pull together with clearly defined common vision, goals and objectives.

DORIC HOLMES of Earth Odyssey (www.earthodyssey.co.za) in association with Success Factory offers a unique opportunity to teams to step out of the urban, corporate box and engage in a team-building event like no other, in an environment that few are privileged to share. Using a wilderness trail as the medium for the process and the natural world as the ‘classroom’, the experience is by its very nature dynamic and unscripted, with no two ever the same. Whether you are looking for an informal experience or something more structured, with specific outcomes, we are able to tailor-make an intervention to suit the personalised needs of your team.

For more information please scroll down.

TEAMS

A real team is a group of committed individuals working together towards clearly defined goals, and a common vision, in an atmosphere of mutual trust, truth, care and support for each other and a willingness to take specific action.

Teams develop at different rates and with unique patterns that depend on the task, the setting, the members’ individual characteristics and behavioural patterns and the style of leadership to which they are exposed. Characteristics of groups include structure, status hierarchy, roles, norms, leadership, cohesiveness and inter-group conflict. These characteristics pervade all groups. In an informal group, they emerge from within the unit; in a formal group, they are established by the managerial process.

TEAM DYNAMICS

Team Dynamics are the unseen forces that influences and drives team reactions, behaviours and performance. The effects of team dynamics can be very complex. For example in a team of six people working together in one office, there may be two people who have a particularly strong friendship. This friendship is a ‘natural force’ that may have a dynamic influence on the rest of the team and can be manifest in various ways - either positively or negatively.

The positive effects on the team

The friends communicate a lot and spend time together at work which can result in other team members being drawn into the discussion, which results in a good 'social' feel in the team, which results in people enjoying being in the team which improves individual motivation and commitment to the team. There is a natural force of ‘inclusion’ which results in team members being drawn into productive discussions

The negative effects on the team

A strong friendship might cause the other four people to feel excluded, which means they are less likely to include the two friends in decision-making, which means that there are likely to be two sub-groups in the team, which means that information may not flow across the entire team, but only within the subgroups, which means that miscommunication may lead to misunderstanding and poor team performance. There is a natural force of ‘exclusion’ which results in communication between groups being stifled.

This friendship is a team dynamic because it has an impact on the team performance.

Other dynamics can also influence a team’s performance. For example, if a ‘wall’ of cupboards were to be placed across the middle of the office this would also form a 'natural force' that influences the communication flow and may separate the team into two further sub-groups.

Sometimes, an ‘absence’ of a natural force can also be a dynamic. For example, if the team leader or manager is permanently removed from the office, there will be a change of behaviour among the team.

How do you recognise team dynamics?

You can recognise team dynamics by looking for the forces that influence team behaviour. I often explore all these forces when I conduct a team re-building intervention:

  • Personality styles - including or excluding people;
  • Office layout - cupboards dividing teams into two;
  • Tools and technology - email, bulletin board, information pool enabling hidden communication;
  • Organisational culture – for example company credit cards which may act as a status symbols to separate groups of employees;
  • Team processes / methodologies / procedures - problem-solving methodology etc.

How can team dynamics be managed constructively?

I manage team dynamics by examining the team dynamics (the 'natural forces') and determine whether they are positive or negative and the influence it has on the team. I then facilitate a process which causes those dynamics to be more positive.

TEAM COHESION

Effective teams have the ability to be more than just a group of individuals. In order for a team to develop cohesion and co-operation:

1.
Develop a shared vision and purpose
a.
Team cohesion is established when a clear vision of the group’s objectives and goals is established.
b.
A shared vision that has meaning and purpose creates synergy and it empowers the team.
c.
A shared vision ensures commitment to each other; the organisation; processes and structure of the team; collaboration; teamwork and accountability.
2.
Establish team identity and pride
a.
There are positive consequences for taking pride in group membership.
b. Successful teams leave legacies to be proud of.
3.
Write a meaningful, motivational team mission statement
a.
A mission statement is an unconditional agreement among group members that spells out meaning and purpose for the group’s existence.
4.
Create personal satisfaction for being part of the team and achieving team goals.
a.
Each team member’s personal goals and personal mission must be taken into consideration.
b.
Personal goals and personal mission must be aligned to the team’s and the organisation’s goals and mission.
5.
Develop complementary roles and synergistic teamwork.
a.
Work together with a collective passion to succeed.
b.
Understanding and appreciation of each others roles (role clarity, role acceptance, role importance)
c.
Create monthly reward system to recognise team members who excel within their roles (effort awards)
6.
Establish a good support structure with management, colleagues and each other.
a.
Support is one of the most important resources needed for any team to succeed.
7.
Develop individual and collective responsibility and accountability.
a.
Responsibility is about ‘doing.’ People ‘take’ responsibilities on. Anyone taking responsibility for anything is the one who is going to take action to ensure that things get done.
b.
Accountability on the other hand is about reporting on outcomes and results. It's also a willingness to face the music when all is said and done.
8.
Positive team culture and cohesive group atmosphere.
a. Psycho-social factors that influence team chemistry.
b.
Strong internal leadership from within the group, peer and social support.
9.
Feedback on progress.
a.
Open communication about the commitment and discipline required to reach team goals.
b.
Monitor, evaluate, and adjust goals as needed.
10.
Effective communication to establish credibility, trust, and mutual respect.
a.
Effective communication involves mutual sharing and mutual understanding.
b.
Teams respect managers and team leaders who are open, honest, sincere and direct.
c.
Listen first and then be heard.
d.
Demonstrate your compassion.
11.
Non-verbal communication.
The ability to read and understand another person's body language can mean the difference between making a great impression or a very bad one. It will also help team members to establish how others really feel about: them; their actions and their feelings.

Let us help you to re-create, motivate or build your team.

DURATION

One day (Team Re-Building)
One or two days (Team Building)

COST

R15 000.00 (irrespective of the number of participants)

VENUE

  • A boardroom of your choice or
  • A ‘Big 5’ game reserve, in a malaria free area – Pilanesberg, National Park.

To book a Team Building or a Team Re-Building workshop or outing, please contact Elsabé Manning on 084 371 9105 or 011 648 8969 or email her at elsabe@successfactory.co.za

SOME OF OUR WORKSHOPS
TEAM RE-BUILDING

Elsabé Manning facilitates Team Re-Building workshops with great success. Rebuilding a team entails uncovering and resolving team issues and overcoming obstacles and healing broken relationships. This workshop is the beginning of lasting, trusting, respectful relationships. The entire team commits to pull together with clearly defined common vision, goals and objectives.

What constitutes a team? How do you recognise and create one? Frequently people misconstrue a group of people for a team. A group is simply that – a group of people. A team on the other hand is defined as a group of individuals assembled and organised, formally or informally, to work together to achieve some shared objective. A real team is a group of committed individuals working together towards clearly defined goals, and a common vision, in an atmosphere of mutual trust, truth, care and support for each other and a willingness to take specific action.

This workshop is the beginning of a journey to create an environment that promotes diversity and encourage personal style. Together the team will explore ideas to help each other on that journey. An atmosphere of mutual trust and respect will encourage serious introspection and discussion around issues.

OUTCOMES

A deep new awareness of self and willingness to remain in integrity with others
Team issues uncovered and respectfully dealt with
Clear expectations
Commitment from everyone to support each other
Commitment regarding deliverables
Team integrity
Deeper understanding and empathy for others
Team cohesion
Team Mission aligned with organisation's Mission
Team goals and objectives aligned with the organisation's goals and objectives
Transparency
Collaboration
Trust, respect and loyalty for each other and the organisation
Better communication, including improved feedback
More effective leadership

For more information click here or contact Elsabe Manning
on 011 648 8969 or 084 371 9105. You may also
email her at elsabe@successfactory.co.za.

Contactable references available.
 

PROFESSIONALISM IN THE WORKPLACE WORKSHOPS

Most organisations demand that their staff behave professionally at all times, but they do not offer any explanation of what that means, and staff do not readily admit their ignorance because they are 'supposed' to know what professionalism means. We simply assume that everyone knows how to conduct themselves in every situation. In addition many of us expect western manners and etiquette from all South Africans, leaving no room for error and totally disregarding African - and other - cultures.

A new, more professional mindset will help to create staff loyalty which will influence the way business is conducted; customer service is delivered and as a result, the bottom line.

Your professionalism is judged by others through the following - and other - behaviours and competencies, all of which are dealt with in detail in our workshops:

image
business etiquette
telephone and e-etiquette
manners
communication - verbal, non-verbal (body language) and written
relationships
competence
responsibility and accountability
trustworthiness, empathy and compassion
respectfulness
emotional maturity

(Extracts from "Up The Corporate Ladder - Professionalism in The Workplace" written by Elsabé Manning –
available in all bookstores.)

Contactable references available.
 

PERFORMANCE EXCELLENCE WORKSHOPS

My workshops will develop high performance behaviours in individuals and teams in your organisation and align personal, team and organisational goals and objectives, thereby increasing staff loyalty, productivity and profits.

Managers will be better equipped to manage and lead staff due to clear and concise Key Performance Areas (K.P.A.’s) for every job and commitment from staff to improve productivity. Obstacles are removed and ‘enhancers’ are put in place to ensure the success of every K.P.A. of every job.

Contactable references available.

COST OF SUCCESS FACTORY’S WORKSHOPS: R15 000 for a maximum of 15 participants.
 

COACHING

Coaching is a partnership between a coach and an individual or team that supports the achievement of extraordinary results, based on goals set by the individual or team. Through the process of coaching, individuals focus on the skills and actions needed to successfully produce their personally relevant results.

The individual or team chooses the focus of conversation, while the coach listens and contributes observations and questions as well as concepts and principles which can assist in generating possibilities and identifying actions. Through the coaching process the clarity that is needed to support the most effective actions is achieved. Coaching accelerates the individual's or team’s progress by providing greater focus and awareness of possibilities leading to more effective choices. Coaching concentrates on where individuals are now and what they are willing to do to get where they want to be in the future.

Results are a matter of the individual's or team’s intentions, choices and actions, supported by the coach's efforts and application of coaching skills, approaches, methods and tools.

For more information please go to www.successfactory.co.za or contact Elsabé at elsabe@successfactory.co.za.

Contactable references available.
 

Elsabé Manning is a Life, Executive and Business Coach. If you need direction with your business, career, finances, home, relationships, health, social, cultural, ethical and spiritual life, contact her at the following telephone numbers or e-mail address.

Tel 011 648 8969 or 084 371 9105
Fax 0880116488969 (please dial the entire number)
www.successfactory.co.za
elsabe@successfactory.co.za

If you have any comments or questions please contact her on elsabe@successfactory.co.za

Accreditation
Service SETA Accreditation
Services Seta
Accreditation
SETQAA
Decision Number 2075
COMENSA Membership Logo
COMENSA Membership
Number
J00147_MEMT_SF
Green Pepper Award - 2004
The Greenpepper Enterprise Award is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities for the people of South Africa.
The Mijima Award - 2006
Success Factory won
The 2006 Mijima Award!
Up the corporate ladder - Book
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Contact Information
Elsabé Manning
Executive Coach
Success Factory
Tel: 011 648 8969
Cell: 084 371 9105
Fax: 0880116488969

www.successfactory.co.za
elsabe@successfactory.co.za

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